Contact Us
FEEDBACK MANAGEMENT PROCESS
How we handle your feedback
For any feedback, kindly fill in the form below.
Should you need further clarifications, please write to:
Head,
Corporate Communication Department,
EXIM Bank, Jalan Sultan Ismail,
50250 Kuala Lumpur.
ADDITIONAL AVENUES
If you are not satisfied with the outcome of your feedback or how it was handled, you may refer this matter to:
BNMLINK Customer Contact Centre:
Corporate Communication Department
Bank Negara Malaysia
P.O.Box 10922
50929 Kuala Lumpur
BNMLINK Toll-Free Number: 1-300-88-5465 (LINK)
Operating Hours: 9.00 a.m. – 5.00 p.m. (Monday – Friday except public holiday)
Web form: https://bnmlink.bnm.gov.my/
FINANCIAL MEDIATION BUREAU
Call: 03 – 2272 2811 or e-mail to enquiry@fmb.org.my
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Company no. 199501027992 (357198-K)
Level 1, EXIM Bank, Jalan Sultan Ismail, 50250 Kuala Lumpur, MALAYSIA
Northern Region
Northern Region
- No.2, Ground Floor, Lebuh Tenggiri 2, Pusat Bandar Seberang Jaya, 13700 Seberang Jaya, Perai, Pulau Pinang, Malaysia.
- +604-390 9088
- +604-390 9077
Southern Region
Southern Region
- No.95, Ground Floor, Jalan Damai, Taman Setia, Off Jalan Stulang Darat, 80300 Johor Bahru, Malaysia.
- +607-223 1191
- +607-224 0370
East Malaysia Region
East Malaysia Region
- No. 67, Ground Floor, 1 Avenue Business Centre, Jalan Tun Jugah, 93350 Kuching, Sarawak, Malaysia..
- +608-245 0340
- +608-246 0029